Updated October 2019

If at any time you would like to unsubscribe from being contacted by phone or receiving future emails from DW Global Solutions LLC (“DW Global”), please email us at info@dwglobalsolutions.com and we will remove you from ALL correspondence.

DW Global offers lead generation, ABM, BANT, Telemarketing (“TM”) leads, and data services to b2b corporate clients (“Client”). DW Global is committed to the privacy and security of its website visitors, and to every prospect who has given us the consent to receive marketing materials from us and our clients (“Subscribers”).

This Privacy Policy (“Policy”) applies to information collected when you interact with our websites, email, online services and our agents (our “Services”) and in this Policy it explains:

• What information we collect through our Services
• How we use and protect that information
• How we may share your information
• The choices you have regarding our collection, use, and sharing practices

When This Privacy Policy Applies
This Policy applies to the DW Global website, emails we send, information shared with our agents as well as the information we collect when you interact with us through social media or other websites and online services. It does not apply to non-DW Global websites and mobile applications that may link to the Services or be linked to or from the Services; please review the privacy policies on those websites and applications directly to understand their privacy practices. Additionally, when a DW Global website, product, or service has its own privacy policy, this Privacy Statement will not apply.

We may make changes to this Policy from time to time. We will post any changes, and such changes will become effective when they are posted. Your continued use of our Services following the posting of any changes will mean you accept those changes.

Information We Collect From or About You
Below we describe the different types of information we collect from you and the devices you use when you interact with our Services.

Information You Give Us: Some of the Services may include features or services that permit you to enter/provide/confirm contact information and other information about you. We collect and store any information you enter/provide/confirm on or with our Services. This may include your name, mailing address, ZIP code, phone number, or email address.

Information Collected Automatically: When you interact with the Services, certain information about your use of our Services is automatically collected. This information includes computer and connection information, such as statistics on your page views, traffic to and from our Services, referral URL, ad data, your IP address, and device identifiers. This information also may include how you search for our Services, the websites you click on from our Services or emails, whether and when you open our emails, and your browsing activities across other websites.

Much of this information is collected through cookies, web beacons, and other tracking technologies, as well as through your web browser or device (e.g., IP address, MAC address, browser version, etc.).  Most web browsers automatically accept cookies but, if you prefer, you can usually modify your browser setting to disable or reject cookies. If you delete your cookies or if you set your browser to decline cookies, some features of the Services may not be available, work, or work as designed.

We use Google Analytics, a web analytics service provided by Google, Inc., on our Services. Google Analytics uses cookies or other tracking technologies to help us analyze how users interact with and use the Services, compile reports on the Services’ activity, and provide other services related to our Services’ activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a return visitor, and any referring website. The Services do not use Google Analytics to gather information that personally identifies you. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt out of tracking of analytics by Google, click here.

How We Use Your Information
We may use your personal & business information for our legitimate business interests in connection with your use of our services, including:

• To respond to your inquiries and fulfill requests, provide customer service, send administrative information, and to personalize your experience with our services
• To better understand our customers in general and to improve the content and functionality of our website
• For marketing and promotional purposes. For example, DW Global may use information You provide to contact You in the manner(s) You request at the time that data is collected. DW Global may collect your email address to send You content and newsletters or to otherwise contact You about products or information You expressed interest in.
• To contact you in the future regarding services, opportunities, and other general information about DW Global we believe will be of interest to you

Our legal basis for collecting and using the personal data described above will depend on the personal data concerned and the specific context in which we collect it. However, we will normally collect personal data from you only (1) where the processing is in our legitimate interests and not overridden by your rights; (2) where we need the personal data to perform a contract with you or (3) where we have your consent to do so. In some cases, we may also have a legal obligation to collect personal data from you.

We may combine information from the Services together and with other information we obtain from our business records or from third party sources.

We also may use or combine information that we collect from the Services with information provided by third parties, including demographic information and other attributes, and organizational affiliations.

How We Share Information About You
We may share the information collected via our Services with companies who work on our behalf to help us provide and support the Services and our products and services.

We may share information about you with our clients so that they may communicate with you directly about subject matter that may be of interest to you.

We may change our ownership or corporate organization while providing the Services. We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Policy.

We may use or disclose information about you if required to do so by law or on the good-faith believe that such sharing is necessary to (a) conform to applicable law or comply with legal process served on us or our Services; (b) protect and defend our rights or property, the Services, or our users; or (c) act to protect the personal safety of our employees and agents, other users of the Services, or members of the public.

Updating Your Information
Please contact us at info@dwglobalsolutions.com

How We Secure the Information We Collect From or About You
DW Global employs appropriate organizational, technical, and administrative measures to protect Personal Data within our organization, including security controls to prevent unauthorized access to our systems.

While we take reasonable steps to maintain the security of your personal information, you should understand there is always a level of risk assumed by sharing personal data online. If you have reason to believe that your interaction with our website is no longer secure, please immediately inform us in accordance with the “How to Reach Us for Privacy Concerns” section below.

We limit access to your personal information to our employees and contractors who have a legitimate need to use it. If we share your information with other parties (like our customers, end clients), they must have appropriate security measures and a valid reason for using your information, typically to serve you.

We keep your personal information for as long as it is required for the purposes stated in this Privacy Policy. When we no longer have a legitimate need to process your information, we will delete, anonymize, or isolate your information, whichever is appropriate.

Information for Users in Europe and Elsewhere Outside the U.S.
If you use our Services outside of the United States, you understand that we may collect, process, and store your personal information in the United States and other countries.  The laws in the U.S. regarding personal information may be different from the laws of your state or country.  Any such transfers will comply with safeguards as required by relevant law.  If applicable, you may have a right to claim compensation for damages caused by a breach of relevant data protection laws.

Users in the European Union (EEA) and Switzerland
If you are a resident of the EEA or Switzerland, the following information applies.

Purposes of processing and legal basis for processing: As explained above, we process personal data in various ways depending upon your use of our Services.  We process personal data on the following legal bases: (1) with your consent; (2) as necessary to perform our agreement to provide Services; and (3) as necessary for our legitimate interests in providing the Services where those interests do not override your fundamental rights and freedom related to data privacy.

Right to lodge a complaint: Users that reside in the EEA or Switzerland have the right to lodge a complaint about our data collection and processing actions with the supervisory authority concerned. Contact details for data protection authorities are available here.

Transfers: Personal information we collect may be transferred to, and stored and processed in, the United States or any other country in which we or our affiliates or subcontractors maintain facilities. Upon the start of enforcement of the General Data Protection Regulation (GDPR), we will ensure that transfers of personal information to a third country or an international organization are subject to appropriate safeguards as described in Article 46 of the GDPR.

Individual Rights: If you are a resident of the EEA or Switzerland, you are entitled to the following rights once the GDPR becomes effective. Please note: In order to verify your identity, we may require you to provide us with personal information prior to accessing any records containing information about you.

• The right to request data erasure. You have the right to have your data erased from our Services if the data is no longer necessary for the purpose for which it was collected, you withdraw consent and no other legal basis for processing exists, or you believe your fundamental rights to data privacy and protection outweigh our legitimate interest in continuing the processing.
• The right to restrict or object to our processing. You have the right to restrict or object to our processing if we are processing your data based on legitimate interests or the performance of a task in the public interest as an exercise of official authority (including profiling); using your data for direct marketing (including profiling); or processing your data for purposes of scientific or historical research and statistics.

How to Reach Us for Privacy Concerns or to Unsubscribe
If you have any questions or concerns about our privacy practices with respect to your personal information or if you wish to unsubscribe, you can reach out to our Data Operations team by sending an email to info@dwglobalsolutions.com.